Exploring new frontiers in healthcare innovation – #APACForum


Exploring new frontiers via Unsplash

As you may have guessed from my tweets the past couple of weeks, I am heading over to Sydney, Australia, next weekend to attend the APAC Forum 2016 (from September 12-14). I’m very excited to be attending this healthcare transformation & innovation conference, organized and hosted by Ko Awatea (my workplace) from Counties Manukau DHB.

It should be a fascinating conference, bringing together many world leaders in health transformation and innovation into one place to share, create, and remix ideas to offer better healthcare to all our patients. Part of my daily work is to help support the Allied Health professionals and project teams, so I’ve worked with a number of teams who are running health innovation projects, and using improvement methodology tools like PDSAs. I’m really looking forward to learning more about different methodologies, tools, case studies, and what other folk are doing around the world!

Below is a bit of a teaser tweet of what I’m looking forward to at #APACForum this year 🙂

I’m also looking forward to meeting lots of new people, and deepening existing relationships as well. I hope to blog again after the conference to share some of my key learnings from these three days. You can follow what’s going on at the conference by searching the #APACforum hashtag – if you are passionate about healthcare innovation & improvement, you can also sign up to support the Thunderclap!

A Thunderclap is like an online flash mob – sign up to show your support (using Twitter, Facebook, or Tumblr), and an auto message will be posted at a prearranged time, along with everyone else’s messages who are supporting this campaign. 


Looking back -#BlogJune wrap-up

Looking_back (2)

Photo from Cole Patrick via Unsplash


#BlogJune 2016 has finished (I know, I should be up with the times, but I’ve been away in Vanuatu, completely off the grid for two weeks, so just settling back into NZ life again :D). It’s my habit to write a bit of a reflection post at the end of the month, so here goes 🙂

In terms of numbers crunched, I published 9 posts – not as many as 2014 (didn’t do #BlogJune last year; trying to remember why?), but I’m happy with the out-put. I haven’t published many posts this year (apparently only 10!), so glad to get back into the habit of writing  I really do enjoy blogging; I’m just not always disciplined enough to put in the time to do it.

In terms of quality, I managed to blog relatively practically this year, and explore some thoughts about work which was really fun. It was great to reflect on things that I am learning and doing (particularly in the area of health librarianship), although it was also challenging to blog in an honest way about work while still being professional and positive. I’m sure everyone has issues and challenges in their workplace, but for me, I don’t necessarily feel comfortable discussing those on a public blog. I prefer to blog in a constructive way about what I’m learning/thinking/reflecting on at work, so that’s what I chose to share here.

Turns out my most popular post was about live-tweeting a design thinking workshop; this one certainly garnered quite a lot of attention on Twitter – not sure which aspect (live-tweeting or design thinking?) was most popular 🙂

And a few numbers here (for those interested in stats):

Stats for June 2016.PNG

Stats by postStats by country.PNG

Some of the other highlights for me were just being able to read other people’s blogs, and follow their stories and thoughts and ideas – so much inspiration! I’ll have to go back and catch up on those posts that I missed in the flurry of #BlogJune 🙂

So what was the highlight for you from #BlogJune? What did you enjoy most? What did you learn? Did you surprise yourself? 🙂 I’d love to know…

A picture is worth a thousand words…

But what if the picture *had* words?

Meet ThingLink, which has been kicking around on the internet at least since 2010, but which I only discovered this week.

ThingLink is a “platform for creating interactive images and videos for web, social, advertising, and educational channels” – basically you can annotate your pictures and add links, videos, and other media directly into your image, which you can click on once you have hovered over the image.

Try mousing over my image below (of my poster for the Allied Health conference), and hovering over each spot on the image to read some more. You can also see the image full-size here on ThingLink itself.

At first glance, it seems a really cool tool that works well with visual images – maybe not with ones already quite text-heavy. I was looking through the featured images that use ThingLink and quite like these ones:

The truth about best before dates by Prajakta Dhopade

Or this one:

The Fault in our Stars by Alaina Pollock

At first glance, I really like this platform. It’s simple, easy-to-use, and the basic account is free. If you pay a little bit, you can customize the icons on the image, track statistics of how many people are clicking on the image, and where they are coming from, but the basic one is fine to play around with.

I’m just struggling to think of ways to use it in library promotion or information literacy instruction. I was tossing up using a screenshot of the library homepage, and maybe using some of these ‘annotations’ to help explain the main parts of the page, but I’m worried that might be a bit wordy. It might be fun to use it for book reviews (like the Fault in our Stars above), or maybe in a infographic style for our stats (maybe create an image on Canva or Piktochart, and then import it into this programme and annotate it), but I’d love to hear some more ideas of how to use it – or how you are using it right now!

So what do you think this could be useful for? How could you use it to spice up some of the promotional material in your library or social media posts? Or is it not the right tool for you? I’d love to hear your thoughts 🙂

What did you say? Working Out Loud


Photo by Linnea Sandbakk available on Unsplash

I’ve been thinking for a while about blogging about my work, tweeting about what I do at work, and how much I should share or what people would be interested in. I think it’s probably something that a lot of people think/worry about – how much should I share? Is this private/confidential? What if it’s critical about something at work – should I mention the things that I’m not entirely comfortable with or that I think should be changed? But to balance all these (legitimate) concerns, it’s also really valuable to share your work and what you’re doing with folk, to generate other ideas and discuss your thinking with a wider community. I suppose maybe some of my more recent posts (like this one about Design Thinking and live-tweeting – which was for a workshop at work) fall into this category of sharing my work.

And then I came across this tweet:

And was introduced to the concept of Working Out Loud – see more of what it is in this graph here, and read this introductory blog post:

Working out loud

So basically, my understanding of it was that it was similar to what I was doing already, tweeting about what I was doing at work, thoughts about issues, articles, people that inspired me, blogging about those things, but being even more intentional about it – inviting others to contribute their opinions, organizing it in a way that is useful to others and to yourself, and maybe even taking it a bit further and setting up a WOL group of peer support, in your workplace or wider.

So what do you think about the concept? Do you already ‘work out loud’? I’d love to hear your thoughts!

10 things that energize me at work

blog post energize.jpg

Image by Aleks Dorohovich available from Unsplash

As a few others on #BlogJune have done, I’m going to blog today about the top 10 things that energize me at work. Thank you to Ruth Baxter & Katie Davis for your inspiration 🙂 So here’s 10 things that energize me at work (in no particular order):

  1. Coffee breaks with friends – there’s something about the combination of a warm moccachino (yes, I know they’re not real coffees, but they are still my drink of choice :D) and chatting with friends at work (either about work stuff or other stuff entirely) that just helps reenergize me and get some other ideas flowing
  2. Using pen on paper to write lists or to get my thoughts together. I find that working on a computer all day does not always help me to think creatively (and my eyes get sore – worn glasses since I was 4 :D). So having a wee break from the computer and going to pen and paper helps stoke the fires of creativity and envisage things in a new way.
  3. Closely related to number 2 – use pens, colour and paper to mind map (and not just write things in a list format). You can see one of my mind maps below:
    Mind map of professional development ideas rotated
  4. A change in routine – attending a workshop or talk, going to see a poster display, just mixing up my computer work with talking to people and getting fresh ideas. One thing that is really great about working in Ko Awatea is that we have many professional development opportunities or can sit in on workshops or seminars (like the design thinking workshop I attended the other week).
  5. Deadlines or being under pressure. Much like Katie noted, I am motivated by deadlines – I love starting new projects and rotating between things, but I’m not always the best (or motivated at) following through on things, so deadlines help me focus and be productive and complete things.
  6. Interacting with people – I really enjoy one-on-one tutorials or helping folk, and being able to interact with their problem/challenge and help solve it together. Helping other people does make me feel good, and I enjoy the challenge of working on something together and both learning more out of it. Often I have an ah-ha moment as I understand something about the topic together, or I have to figure out how to answer a question that I might not have thought about before.
  7. Sharing things & reading things on Twitter. Just having a wee break in my day to see what’s happening on Twitter, to exchange a thought or interesting article, and be inspired by what other people are thinking about and working on.
  8. Taking a short walk – I have been trying to build more exercise into my routine this year (particularly as my position is rather sedentary). I find taking a brief walk outside in the fresh air really helps to reenergize me (as sitting down for hours tends to make me feel a little sluggish).
  9. Music. As Katie said, often she’ll have a concert party in her car on the way to work. I find listening to music can help me focus on getting routine tasks done, and can sometimes calm down the ‘imposter thoughts’ that others have mentioned – “Am I really doing this right? Is this the best possible work I could be doing?”
  10. Talking with colleagues about ideas – often we’ll come up with some interesting ideas/problems/challenges at our weekly staff meetings which can help start some interesting ideas & collaborations.

So that’s what energizes me at work! What energizes you at work?

Tweeting on the fly – how I take notes & tweet

Design thinking workshop – notes & live-tweeting

So I recently attended a one hour workshop on Design Thinking at my workplace, facilitated by Simon Holbrook, Innovation Director at Chrysalis Innovation Studio. It was a brilliant session and full of fantastic learning. I’ve dabbled in design thinking before, and love Austin Kleon’s work, which definitely has elements on this thinking. I arrived equipped with my pen, my trusty work diary (as I’ve finished off my free notebook), and my phone (a Samsung S5) to capture my thinking of the day.

The first part of the talk was going through the principles & theories of design thinking, and then Simon talked us through three case studies of big companies to show these principles in action. During the first part of the talk, I mainly scribbled notes in my book (see photo below). These are a bit messy and scrawly – I do love the idea of sketchnotes, and would like to experiment with more colour and typography, but this is the best I could do with a black pen and lined paper 🙂 I’m also a massive fan of @kimtairi’s sketchnotes from conferences and events (and just of her art in general – so creative!).

Design thinking notes

My scribbled notes in my work diary – stage 1

So this is stage one – some short bullet points, and some wee graphs and images (mainly drawn off the slides as they were quite simple models and easy to copy). From this point, while Simon went through the case studies, I listened with one ear and I started my tweets from the beginning of his talk.

I used some of the key words/quotes from Simon, and also quickly searched those keywords on Google images as well to find graphs/images to accompany my tweets. I could have taken the pictures of some slides, but I found the projector and the room we were in was a little dark, so they didn’t show up so well. When I found an image I wanted, I downloaded it onto my device, and then inserted it as a picture into my tweet.

*as a side note, tweets with pictures/photos average a 35% boost in retweets – and they look pretty and take up a bit more real estate on a Twitter feed, so get noticed more. Even if your picture is a quote on a pretty background (sneaky way to get more word count into your tweet AND include a picture), that helps too. Check out Pablo by Buffer, to get images that are free to use (and quotes that are free to use), in a handy social media size for sharing.*

So here are my series of the tweets from the talk – sent out while Simon was going through the case studies, so I was listening to the application & tweeting out the key messages from what he said earlier.

The hashtags #designthinking seemed to tap into tweets on a relevant topic, and I used the #KoAwatea hashtag for my work, to help index tweets on programmes that take place there.

Included a sneaky link to my own blog post on Austin Kleon and design thinking, as I felt it was relevant to the conversation.

The one picture of the slide I took – just loved the image and couldn’t find something similar online to share. It was a little bit fuzzy though…

Simon said to relish ambiguity and I found this cool graphic on Google images so I included that – it made me laugh 🙂 

My own call to action at the end as a way of wrapping up my tweets. 

Overall, I’m a big fan of live-tweeting and taking short bullet-point notes at conferences. Some people have asked me how I manage to keep up or I worry about missing points. As a learner, I’m definitely not auditory focused – if I’m just listening, I struggle to retain it, but if I take notes, or draw while I listen (or tweet), I retain a lot more of what I hear. So this method works for me as a way of capturing my learning, and hopefully producing useful tweets that summarize the main points or link to more information for other participants, and share some of what I am doing at work – just like Working Out Loud, which I just discovered this week. But more on that in another post!

So how do you take notes? Do you live-tweet and are those your notes? Or do you do a mixture and take notes and then tweet them? I’d love to hear your thoughts 🙂